Education

6/18/2026 - 6/18/2027
THU
June
18
9:00 AM - 11:05 AM

In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...

THU
June
18
9:00 AM - 10:56 AM

We begin our journey by asking one important question – do you have the “right stuff” to be an Ultimate Account Manager? Just like any other profession, some are called to it because their natural style, traits and abilities are well aligned with ...

THU
June
18
10:00 AM - 11:00 AM

Technology is reshaping agency staffing. Discover how virtual assistants, automation, and AI can enhance efficiency and growth. This FREE 1-hour webinar is hosted by Carey Wallace, Founder and CEO of Agency Focus. (Qualifies for 1 KY CE).

Register
THU
June
18
11:00 AM - 1:57 PM

This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register

THU
June
18
12:00 PM - 1:57 PM

For the first time in American history, there are as many as five different generations in the workplace. You might think that’s a good thing, since we have previously talked about the talent shortage facing the industry. And it is a good thing, but ...

THU
June
18
1:00 PM - 2:55 PM

Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...

THU
June
18
3:00 PM - 4:56 PM

Independent insurance agents are at their best when they assist their clients in making sound risk management decisions. In order to do so, you need to have a fundamental understanding of the risk management process. The steps in the risk management ...

THU
June
18
3:00 PM - 5:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

Register
FRI
June
19
9:00 AM - 10:57 AM

Many organizations today have initiatives supporting diversity and inclusion. Quite frankly, independent agencies have not always led the way when it comes to embracing these concepts and taking the necessary steps to ensure they are more than just ...

Register
FRI
June
19
10:00 AM - 1:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

FRI
June
19
12:00 PM - 3:13 PM

For instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...

FRI
June
19
12:00 PM - 1:57 PM

Three or four decades ago, about 1 in 25 agencies could expect to have an E&O claim, and up until that time there were few, if any, claims paid in excess of $300,000. A typical deductible for agency E&O coverage was $2,500 to $5,000. Today, one in ...

FRI
June
19
3:00 PM - 4:57 PM

Do you remember your first couple of days in the insurance business? If it was like most, you probably didn’t understand much of what was being said. Unlike producers, most Account Managers didn’t get the benefit of attending a formalized training ...

MON
June
22
10:00 AM - 12:56 PM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

MON
June
22
12:00 PM - 1:57 PM

ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...

Register
MON
June
22
12:00 PM - 3:07 PM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

MON
June
22
3:00 PM - 3:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

MON
June
22
3:00 PM - 5:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

MON
June
22
4:00 PM - 7:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

TUE
June
23
10:00 AM - 12:57 PM

Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...

TUE
June
23
12:00 PM - 3:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

Register
TUE
June
23
4:00 PM - 7:54 PM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

WED
June
24
9:00 AM - 10:57 AM

This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...

Register
WED
June
24
3:00 PM - 5:55 PM

This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...

THU
June
25
8:00 AM - 9:00 AM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

THU
June
25
9:00 AM - 11:16 AM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

THU
June
25
10:00 AM - 12:55 PM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

THU
June
25
11:00 AM - 12:07 PM

This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...

THU
June
25
12:00 PM - 12:56 PM

This one-hour course provides a foundational understanding of the National Flood Insurance Program (NFIP). Agents will gain essential knowledge of flood policy rating, claims handling, and marketing strategies to better educate and serve their ...

THU
June
25
1:00 PM - 3:56 PM

This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...

Register
THU
June
25
3:00 PM - 3:59 PM

Certificates of insurance have become much more than a “snapshot” of insurance coverage.  They have become very complex forms with many requirements arising out of client contracts.  They have also become a source of E&O claims for insurance ...

FRI
June
26
8:00 AM - 9:57 AM

This class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal lines or / ...

FRI
June
26
10:00 AM - 11:08 AM

This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...

FRI
June
26
10:00 AM - 11:58 AM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

FRI
June
26
11:00 AM - 12:55 PM

This course addresses aspects of the emerging sharing economy’s use of personal autos and homes.  It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond.  There is also a brief ...

FRI
June
26
12:00 PM - 2:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

FRI
June
26
2:00 PM - 4:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

Register
FRI
June
26
3:00 PM - 3:57 PM

This course will discuss a four car accident which resulted in multiple fatalities.  Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss.  Click here to register

MON
June
29
9:00 AM - 11:57 AM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

MON
June
29
12:00 PM - 2:59 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

MON
June
29
1:00 PM - 4:11 PM

This course is designed for Kentucky agents.  Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. Included also will be the ...

TUE
June
30
1:00 PM - 1:58 PM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

WED
July
1
8:00 AM - 10:07 AM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

WED
July
1
9:00 AM - 9:57 AM

This course will discuss a four car accident which resulted in multiple fatalities.  Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss.  Click here to register

WED
July
1
10:00 AM - 11:57 AM

This class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal lines or / ...

WED
July
1
12:00 PM - 1:08 PM

This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...

WED
July
1
1:00 PM - 2:55 PM

This course addresses aspects of the emerging sharing economy’s use of personal autos and homes.  It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond.  There is also a brief ...

WED
July
1
2:00 PM - 4:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

WED
July
1
2:00 PM - 3:58 PM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

THU
July
2
9:00 AM - 9:59 AM

Certificates of insurance have become much more than a “snapshot” of insurance coverage.  They have become very complex forms with many requirements arising out of client contracts.  They have also become a source of E&O claims for insurance ...

THU
July
2
10:00 AM - 11:00 AM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

THU
July
2
12:00 PM - 2:55 PM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

THU
July
2
12:00 PM - 2:16 PM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

THU
July
2
1:00 PM - 2:07 PM

This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...

THU
July
2
3:00 PM - 3:56 PM

This one-hour course provides a foundational understanding of the National Flood Insurance Program (NFIP). Agents will gain essential knowledge of flood policy rating, claims handling, and marketing strategies to better educate and serve their ...

MON
July
6
9:00 AM - 11:55 AM

This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...

MON
July
6
1:00 PM - 2:57 PM

This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...

TUE
July
7
10:00 AM - 1:54 PM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

TUE
July
7
11:00 AM - 1:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

TUE
July
7
1:00 PM - 3:57 PM

Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...

TUE
July
7
1:00 PM - 3:58 PM

This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...

TUE
July
7
3:00 PM - 6:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

WED
July
8
8:00 AM - 9:03 AM

This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register

WED
July
8
9:00 AM - 11:04 AM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

WED
July
8
9:00 AM - 11:58 AM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

WED
July
8
10:00 AM - 12:07 PM

The theme is simple; the cases and principles are not.  This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so.  After a brief introduction, the seminar will involve presenting ...

WED
July
8
10:00 AM - 12:56 PM

This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...

WED
July
8
12:00 PM - 1:08 PM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

WED
July
8
12:00 PM - 2:05 PM

This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...

WED
July
8
2:00 PM - 4:07 PM

This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis.  The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...

WED
July
8
3:00 PM - 4:55 PM

This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...

WED
July
8
3:00 PM - 5:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

THU
July
9
9:00 AM - 12:01 PM

How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...

THU
July
9
9:00 AM - 10:56 AM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

THU
July
9
11:00 AM - 12:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

THU
July
9
1:00 PM - 3:57 PM

This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...

THU
July
9
3:00 PM - 3:58 PM

This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...

THU
July
9
3:00 PM - 4:46 PM

Items which move present substantial risk to our clients.  Whether an item is mobile under its own power or is provided mobility via another method, the exposures are real and dramatic.  This presentation will address the exposures associated with ...

FRI
July
10
9:00 AM - 10:56 AM

Independent insurance agents are at their best when they assist their clients in making sound risk management decisions. In order to do so, you need to have a fundamental understanding of the risk management process. The steps in the risk management ...

FRI
July
10
11:00 AM - 1:05 PM

In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...

FRI
July
10
12:00 PM - 1:56 PM

We begin our journey by asking one important question – do you have the “right stuff” to be an Ultimate Account Manager? Just like any other profession, some are called to it because their natural style, traits and abilities are well aligned with ...

FRI
July
10
1:00 PM - 3:57 PM

This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register

FRI
July
10
3:00 PM - 4:55 PM

Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...

FRI
July
10
3:00 PM - 4:57 PM

For the first time in American history, there are as many as five different generations in the workplace. You might think that’s a good thing, since we have previously talked about the talent shortage facing the industry. And it is a good thing, but ...

MON
July
13
9:00 AM - 10:57 AM

Do you remember your first couple of days in the insurance business? If it was like most, you probably didn’t understand much of what was being said. Unlike producers, most Account Managers didn’t get the benefit of attending a formalized training ...

MON
July
13
11:00 AM - 11:58 AM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

MON
July
13
12:00 PM - 3:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

MON
July
13
12:00 PM - 1:57 PM

Many organizations today have initiatives supporting diversity and inclusion. Quite frankly, independent agencies have not always led the way when it comes to embracing these concepts and taking the necessary steps to ensure they are more than just ...

MON
July
13
3:00 PM - 5:01 PM

Federal income taxes are at their lowest point in many years. With the National Debt over $30 Trillion a rise in taxes is imminent. This presentation shows way to create tax free money for the future. It emphasizes both the Individual Roth IRA and the ...

MON
July
13
3:00 PM - 6:13 PM

For instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...

MON
July
13
3:00 PM - 4:57 PM

Three or four decades ago, about 1 in 25 agencies could expect to have an E&O claim, and up until that time there were few, if any, claims paid in excess of $300,000. A typical deductible for agency E&O coverage was $2,500 to $5,000. Today, one in ...

TUE
July
14
9:00 AM - 9:57 AM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

TUE
July
14
9:00 AM - 11:01 AM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

TUE
July
14
10:00 AM - 1:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

TUE
July
14
12:00 PM - 2:56 PM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

TUE
July
14
2:00 PM - 5:07 PM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

TUE
July
14
3:00 PM - 4:57 PM

ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...

WED
July
15
9:00 AM - 12:11 PM

This course is designed for Kentucky agents.  Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. Included also will be the ...

WED
July
15
12:00 PM - 2:57 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

WED
July
15
3:00 PM - 5:59 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

THU
July
16
3:00 PM - 5:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

THU
July
16
3:00 PM - 4:00 PM

1-hour FREE CE course (KY only). Hosted by Brad Wilson, Kentucky Department of Insurance Program Manager. Brad will discuss the key features of the Strengthen Kentucky Homes Program, which rolled out March 2026. This is a must attend webinar for anyone ...

Register
FRI
July
17
3:00 PM - 4:55 PM

This course addresses aspects of the emerging sharing economy’s use of personal autos and homes.  It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond.  There is also a brief ...

MON
July
20
8:00 AM - 10:08 AM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

MON
July
20
9:00 AM - 11:58 AM

This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...

MON
July
20
10:00 AM - 12:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

MON
July
20
12:00 PM - 12:57 PM

This course will discuss a four car accident which resulted in multiple fatalities.  Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss.  Click here to register

MON
July
20
12:00 PM - 1:57 PM

This class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal lines or / ...

MON
July
20
2:00 PM - 3:08 PM

This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...

TUE
July
21
9:00 AM - 11:59 AM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

TUE
July
21
11:00 AM - 2:11 PM

This course is designed for Kentucky agents.  Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. Included also will be the ...

TUE
July
21
3:00 PM - 5:57 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

WED
July
22
9:00 AM - 9:56 AM

This one-hour course provides a foundational understanding of the National Flood Insurance Program (NFIP). Agents will gain essential knowledge of flood policy rating, claims handling, and marketing strategies to better educate and serve their ...

WED
July
22
9:00 AM - 10:57 AM

This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...

WED
July
22
11:00 AM - 11:59 AM

Certificates of insurance have become much more than a “snapshot” of insurance coverage.  They have become very complex forms with many requirements arising out of client contracts.  They have also become a source of E&O claims for insurance ...

WED
July
22
12:00 PM - 1:00 PM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

WED
July
22
2:00 PM - 4:55 PM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

WED
July
22
3:00 PM - 4:07 PM

This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...

WED
July
22
3:00 PM - 5:16 PM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

THU
July
23
12:00 PM - 2:55 PM

This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...

THU
July
23
1:00 PM - 3:56 PM

This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...

FRI
July
24
9:00 AM - 12:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

FRI
July
24
12:00 PM - 3:54 PM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

FRI
July
24
4:00 PM - 6:57 PM

Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...

MON
July
27
8:00 AM - 10:07 AM

This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis.  The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...

MON
July
27
9:00 AM - 10:55 AM

This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...

MON
July
27
9:00 AM - 11:59 AM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

MON
July
27
10:00 AM - 11:03 AM

This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register

MON
July
27
12:00 PM - 2:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

MON
July
27
12:00 PM - 2:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

MON
July
27
12:00 PM - 2:07 PM

The theme is simple; the cases and principles are not.  This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so.  After a brief introduction, the seminar will involve presenting ...

MON
July
27
2:00 PM - 4:05 PM

This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...

MON
July
27
3:00 PM - 4:08 PM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

TUE
July
28
9:00 AM - 9:58 AM

This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...

TUE
July
28
9:00 AM - 10:46 AM

Items which move present substantial risk to our clients.  Whether an item is mobile under its own power or is provided mobility via another method, the exposures are real and dramatic.  This presentation will address the exposures associated with ...

TUE
July
28
11:00 AM - 2:01 PM

How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...

TUE
July
28
11:00 AM - 12:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

TUE
July
28
1:00 PM - 1:58 PM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

TUE
July
28
1:00 PM - 2:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

TUE
July
28
3:00 PM - 5:57 PM

This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...

WED
July
29
9:00 AM - 10:57 AM

For the first time in American history, there are as many as five different generations in the workplace. You might think that’s a good thing, since we have previously talked about the talent shortage facing the industry. And it is a good thing, but ...

WED
July
29
9:00 AM - 10:55 AM

Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...

WED
July
29
12:00 PM - 1:56 PM

Independent insurance agents are at their best when they assist their clients in making sound risk management decisions. In order to do so, you need to have a fundamental understanding of the risk management process. The steps in the risk management ...

WED
July
29
1:00 PM - 3:05 PM

In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...

WED
July
29
3:00 PM - 4:56 PM

We begin our journey by asking one important question – do you have the “right stuff” to be an Ultimate Account Manager? Just like any other profession, some are called to it because their natural style, traits and abilities are well aligned with ...

WED
July
29
3:00 PM - 5:57 PM

This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register

THU
July
30
9:00 AM - 11:01 AM

Federal income taxes are at their lowest point in many years. With the National Debt over $30 Trillion a rise in taxes is imminent. This presentation shows way to create tax free money for the future. It emphasizes both the Individual Roth IRA and the ...

THU
July
30
9:00 AM - 12:13 PM

For instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...

THU
July
30
9:00 AM - 10:57 AM

Three or four decades ago, about 1 in 25 agencies could expect to have an E&O claim, and up until that time there were few, if any, claims paid in excess of $300,000. A typical deductible for agency E&O coverage was $2,500 to $5,000. Today, one in ...

THU
July
30
12:00 PM - 1:57 PM

Do you remember your first couple of days in the insurance business? If it was like most, you probably didn’t understand much of what was being said. Unlike producers, most Account Managers didn’t get the benefit of attending a formalized training ...

THU
July
30
2:00 PM - 5:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

THU
July
30
3:00 PM - 4:57 PM

Many organizations today have initiatives supporting diversity and inclusion. Quite frankly, independent agencies have not always led the way when it comes to embracing these concepts and taking the necessary steps to ensure they are more than just ...

FRI
July
31
8:00 AM - 11:07 AM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

FRI
July
31
9:00 AM - 10:57 AM

ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...

FRI
July
31
10:00 AM - 11:58 AM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

FRI
July
31
12:00 PM - 3:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

FRI
July
31
12:00 PM - 2:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

FRI
July
31
12:00 PM - 12:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

FRI
July
31
2:00 PM - 4:56 PM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

MON
August
3
8:00 AM - 10:56 AM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

MON
August
3
10:00 AM - 1:07 PM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

MON
August
3
12:00 PM - 1:57 PM

ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...

MON
August
3
1:00 PM - 2:57 PM

This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...

MON
August
3
2:00 PM - 5:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

MON
August
3
3:00 PM - 5:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

MON
August
3
3:00 PM - 3:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

TUE
August
4
8:00 AM - 11:07 AM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

TUE
August
4
9:00 AM - 10:57 AM

Many organizations today have initiatives supporting diversity and inclusion. Quite frankly, independent agencies have not always led the way when it comes to embracing these concepts and taking the necessary steps to ensure they are more than just ...

TUE
August
4
11:00 AM - 1:01 PM

Federal income taxes are at their lowest point in many years. With the National Debt over $30 Trillion a rise in taxes is imminent. This presentation shows way to create tax free money for the future. It emphasizes both the Individual Roth IRA and the ...

TUE
August
4
11:00 AM - 1:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

TUE
August
4
12:00 PM - 3:13 PM

For instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...

TUE
August
4
12:00 PM - 1:57 PM

Three or four decades ago, about 1 in 25 agencies could expect to have an E&O claim, and up until that time there were few, if any, claims paid in excess of $300,000. A typical deductible for agency E&O coverage was $2,500 to $5,000. Today, one in ...

TUE
August
4
1:00 PM - 3:58 PM

This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...

TUE
August
4
3:00 PM - 4:57 PM

Do you remember your first couple of days in the insurance business? If it was like most, you probably didn’t understand much of what was being said. Unlike producers, most Account Managers didn’t get the benefit of attending a formalized training ...

WED
August
5
9:00 AM - 10:56 AM

We begin our journey by asking one important question – do you have the “right stuff” to be an Ultimate Account Manager? Just like any other profession, some are called to it because their natural style, traits and abilities are well aligned with ...

WED
August
5
9:00 AM - 11:57 AM

This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register

WED
August
5
11:00 AM - 12:55 PM

Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...

WED
August
5
12:00 PM - 1:57 PM

For the first time in American history, there are as many as five different generations in the workplace. You might think that’s a good thing, since we have previously talked about the talent shortage facing the industry. And it is a good thing, but ...

WED
August
5
2:00 PM - 3:58 PM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

WED
August
5
3:00 PM - 5:05 PM

In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...

WED
August
5
3:00 PM - 4:56 PM

Independent insurance agents are at their best when they assist their clients in making sound risk management decisions. In order to do so, you need to have a fundamental understanding of the risk management process. The steps in the risk management ...

THU
August
6
9:00 AM - 11:57 AM

This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...

THU
August
6
11:00 AM - 12:46 PM

Items which move present substantial risk to our clients.  Whether an item is mobile under its own power or is provided mobility via another method, the exposures are real and dramatic.  This presentation will address the exposures associated with ...

THU
August
6
12:00 PM - 12:58 PM

This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...

THU
August
6
1:00 PM - 4:01 PM

How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...

THU
August
6
1:00 PM - 2:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

THU
August
6
3:00 PM - 4:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

FRI
August
7
8:00 AM - 10:05 AM

This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...

FRI
August
7
9:00 AM - 10:08 AM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

FRI
August
7
10:00 AM - 12:07 PM

This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis.  The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...

FRI
August
7
12:00 PM - 1:55 PM

This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...

FRI
August
7
12:00 PM - 1:03 PM

This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register

FRI
August
7
12:00 PM - 2:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

FRI
August
7
2:00 PM - 4:07 PM

The theme is simple; the cases and principles are not.  This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so.  After a brief introduction, the seminar will involve presenting ...

FRI
August
7
3:00 PM - 5:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

FRI
August
7
3:00 PM - 5:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

MON
August
10
8:00 AM - 9:08 AM

This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...

MON
August
10
9:00 AM - 11:57 AM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

MON
August
10
9:00 AM - 10:55 AM

This course addresses aspects of the emerging sharing economy’s use of personal autos and homes.  It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond.  There is also a brief ...

MON
August
10
10:00 AM - 12:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

MON
August
10
11:00 AM - 11:58 AM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

MON
August
10
12:00 PM - 2:59 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

MON
August
10
12:00 PM - 2:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

MON
August
10
2:00 PM - 3:57 PM

This class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal lines or / ...

MON
August
10
3:00 PM - 3:57 PM

This course will discuss a four car accident which resulted in multiple fatalities.  Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss.  Click here to register

TUE
August
11
8:00 AM - 10:55 AM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

TUE
August
11
9:00 AM - 10:07 AM

This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...

TUE
August
11
9:00 AM - 11:16 AM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

TUE
August
11
12:00 PM - 12:56 PM

This one-hour course provides a foundational understanding of the National Flood Insurance Program (NFIP). Agents will gain essential knowledge of flood policy rating, claims handling, and marketing strategies to better educate and serve their ...

TUE
August
11
1:00 PM - 1:59 PM

Certificates of insurance have become much more than a “snapshot” of insurance coverage.  They have become very complex forms with many requirements arising out of client contracts.  They have also become a source of E&O claims for insurance ...

TUE
August
11
2:00 PM - 3:00 PM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

WED
August
12
10:00 AM - 12:56 PM

This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...

WED
August
12
3:00 PM - 5:55 PM

This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...

THU
August
13
10:00 AM - 12:57 PM

Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...

THU
August
13
12:00 PM - 3:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

THU
August
13
1:00 PM - 4:11 PM

This course is designed for Kentucky agents.  Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. Included also will be the ...

MON
August
17
9:00 AM - 11:58 AM

This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...

MON
August
17
2:00 PM - 5:54 PM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

TUE
August
18
9:00 AM - 11:01 AM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

TUE
August
18
9:00 AM - 9:57 AM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

TUE
August
18
10:00 AM - 12:56 PM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

TUE
August
18
12:00 PM - 3:07 PM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

TUE
August
18
3:00 PM - 4:57 PM

ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...

TUE
August
18
4:00 PM - 7:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

WED
August
19
9:00 AM - 10:57 AM

Do you remember your first couple of days in the insurance business? If it was like most, you probably didn’t understand much of what was being said. Unlike producers, most Account Managers didn’t get the benefit of attending a formalized training ...

WED
August
19
10:00 AM - 1:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

WED
August
19
12:00 PM - 1:57 PM

Many organizations today have initiatives supporting diversity and inclusion. Quite frankly, independent agencies have not always led the way when it comes to embracing these concepts and taking the necessary steps to ensure they are more than just ...

WED
August
19
1:00 PM - 3:01 PM

Federal income taxes are at their lowest point in many years. With the National Debt over $30 Trillion a rise in taxes is imminent. This presentation shows way to create tax free money for the future. It emphasizes both the Individual Roth IRA and the ...

WED
August
19
3:00 PM - 6:13 PM

For instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...

WED
August
19
3:00 PM - 4:57 PM

Three or four decades ago, about 1 in 25 agencies could expect to have an E&O claim, and up until that time there were few, if any, claims paid in excess of $300,000. A typical deductible for agency E&O coverage was $2,500 to $5,000. Today, one in ...

THU
August
20
9:00 AM - 11:05 AM

In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...

THU
August
20
9:00 AM - 10:56 AM

Independent insurance agents are at their best when they assist their clients in making sound risk management decisions. In order to do so, you need to have a fundamental understanding of the risk management process. The steps in the risk management ...

THU
August
20
11:00 AM - 1:57 PM

This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register

THU
August
20
12:00 PM - 1:56 PM

We begin our journey by asking one important question – do you have the “right stuff” to be an Ultimate Account Manager? Just like any other profession, some are called to it because their natural style, traits and abilities are well aligned with ...

THU
August
20
1:00 PM - 2:55 PM

Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...

THU
August
20
2:00 PM - 4:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

THU
August
20
3:00 PM - 4:57 PM

For the first time in American history, there are as many as five different generations in the workplace. You might think that’s a good thing, since we have previously talked about the talent shortage facing the industry. And it is a good thing, but ...

FRI
August
21
9:00 AM - 10:55 AM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

FRI
August
21
11:00 AM - 1:57 PM

This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...

FRI
August
21
1:00 PM - 2:46 PM

Items which move present substantial risk to our clients.  Whether an item is mobile under its own power or is provided mobility via another method, the exposures are real and dramatic.  This presentation will address the exposures associated with ...

FRI
August
21
3:00 PM - 3:58 PM

This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...

FRI
August
21
3:00 PM - 6:01 PM

How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...

FRI
August
21
3:00 PM - 4:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

MON
August
24
8:00 AM - 10:07 AM

The theme is simple; the cases and principles are not.  This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so.  After a brief introduction, the seminar will involve presenting ...

MON
August
24
9:00 AM - 11:04 AM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

MON
August
24
9:00 AM - 11:58 AM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

MON
August
24
9:00 AM - 12:11 PM

This course is designed for Kentucky agents.  Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. Included also will be the ...

MON
August
24
10:00 AM - 12:05 PM

This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...

MON
August
24
12:00 PM - 1:08 PM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

MON
August
24
12:00 PM - 2:07 PM

This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis.  The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...

MON
August
24
2:00 PM - 3:03 PM

This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register

MON
August
24
3:00 PM - 5:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

MON
August
24
3:00 PM - 4:55 PM

This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...

TUE
August
25
8:00 AM - 9:57 AM

This class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal lines or / ...

TUE
August
25
9:00 AM - 9:57 AM

This course will discuss a four car accident which resulted in multiple fatalities.  Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss.  Click here to register

TUE
August
25
10:00 AM - 11:08 AM

This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...

TUE
August
25
11:00 AM - 12:55 PM

This course addresses aspects of the emerging sharing economy’s use of personal autos and homes.  It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond.  There is also a brief ...

TUE
August
25
12:00 PM - 2:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

TUE
August
25
12:00 PM - 2:57 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

TUE
August
25
1:00 PM - 1:58 PM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

TUE
August
25
2:00 PM - 4:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

TUE
August
25
3:00 PM - 5:59 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

WED
August
26
8:00 AM - 9:00 AM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

WED
August
26
9:00 AM - 10:57 AM

This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...

WED
August
26
10:00 AM - 12:55 PM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

WED
August
26
11:00 AM - 12:07 PM

This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...

WED
August
26
12:00 PM - 2:16 PM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

WED
August
26
3:00 PM - 3:59 PM

Certificates of insurance have become much more than a “snapshot” of insurance coverage.  They have become very complex forms with many requirements arising out of client contracts.  They have also become a source of E&O claims for insurance ...

WED
August
26
3:00 PM - 3:56 PM

This one-hour course provides a foundational understanding of the National Flood Insurance Program (NFIP). Agents will gain essential knowledge of flood policy rating, claims handling, and marketing strategies to better educate and serve their ...

THU
August
27
9:00 AM - 11:55 AM

This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...

THU
August
27
1:00 PM - 3:56 PM

This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...

FRI
August
28
10:00 AM - 11:58 AM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

FRI
August
28
1:00 PM - 3:57 PM

Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...

FRI
August
28
3:00 PM - 6:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

FRI
August
28
4:00 PM - 7:54 PM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

MON
August
31
12:00 PM - 4:00 PM

Join us for another FREE virtual Member CE Day with Rick Pitts and Dustin Miller ($100 non-member). A fast-paced review of current events, trends, and issues of interest to insurance producers in Kentucky.    This is a 4hr CE ...

Register
TUE
September
1
8:00 AM - 9:03 AM

This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register

TUE
September
1
9:00 AM - 11:59 AM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

TUE
September
1
9:00 AM - 10:55 AM

This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...

TUE
September
1
10:00 AM - 12:07 PM

The theme is simple; the cases and principles are not.  This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so.  After a brief introduction, the seminar will involve presenting ...

TUE
September
1
11:00 AM - 2:11 PM

This course is designed for Kentucky agents.  Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. Included also will be the ...

TUE
September
1
11:00 AM - 1:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

TUE
September
1
12:00 PM - 2:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

TUE
September
1
12:00 PM - 2:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

TUE
September
1
12:00 PM - 2:05 PM

This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...

TUE
September
1
1:00 PM - 3:58 PM

This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...

TUE
September
1
2:00 PM - 4:07 PM

This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis.  The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...

TUE
September
1
3:00 PM - 4:08 PM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

WED
September
2
9:00 AM - 9:58 AM

This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...

WED
September
2
9:00 AM - 12:01 PM

How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...

WED
September
2
9:00 AM - 10:56 AM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

WED
September
2
11:00 AM - 12:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

WED
September
2
1:00 PM - 3:57 PM

This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...

WED
September
2
2:00 PM - 3:58 PM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

WED
September
2
3:00 PM - 4:46 PM

Items which move present substantial risk to our clients.  Whether an item is mobile under its own power or is provided mobility via another method, the exposures are real and dramatic.  This presentation will address the exposures associated with ...

THU
September
3
9:00 AM - 10:57 AM

For the first time in American history, there are as many as five different generations in the workplace. You might think that’s a good thing, since we have previously talked about the talent shortage facing the industry. And it is a good thing, but ...

THU
September
3
11:00 AM - 1:05 PM

In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...

THU
September
3
12:00 PM - 1:56 PM

Independent insurance agents are at their best when they assist their clients in making sound risk management decisions. In order to do so, you need to have a fundamental understanding of the risk management process. The steps in the risk management ...

THU
September
3
1:00 PM - 3:57 PM

This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register

THU
September
3
3:00 PM - 4:56 PM

We begin our journey by asking one important question – do you have the “right stuff” to be an Ultimate Account Manager? Just like any other profession, some are called to it because their natural style, traits and abilities are well aligned with ...

THU
September
3
3:00 PM - 4:55 PM

Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...

FRI
September
4
9:00 AM - 12:13 PM

For instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...

FRI
September
4
9:00 AM - 10:57 AM

Three or four decades ago, about 1 in 25 agencies could expect to have an E&O claim, and up until that time there were few, if any, claims paid in excess of $300,000. A typical deductible for agency E&O coverage was $2,500 to $5,000. Today, one in ...

FRI
September
4
12:00 PM - 1:57 PM

Do you remember your first couple of days in the insurance business? If it was like most, you probably didn’t understand much of what was being said. Unlike producers, most Account Managers didn’t get the benefit of attending a formalized training ...

FRI
September
4
12:00 PM - 3:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

FRI
September
4
3:00 PM - 5:01 PM

Federal income taxes are at their lowest point in many years. With the National Debt over $30 Trillion a rise in taxes is imminent. This presentation shows way to create tax free money for the future. It emphasizes both the Individual Roth IRA and the ...

FRI
September
4
3:00 PM - 4:57 PM

Many organizations today have initiatives supporting diversity and inclusion. Quite frankly, independent agencies have not always led the way when it comes to embracing these concepts and taking the necessary steps to ensure they are more than just ...

TUE
September
8
9:00 AM - 10:57 AM

ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...

TUE
September
8
10:00 AM - 1:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

TUE
September
8
12:00 PM - 2:56 PM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

TUE
September
8
12:00 PM - 2:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

TUE
September
8
12:00 PM - 12:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

TUE
September
8
1:00 PM - 2:57 PM

This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...

TUE
September
8
2:00 PM - 5:07 PM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

WED
September
9
9:00 AM - 12:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

WED
September
9
10:00 AM - 1:54 PM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

WED
September
9
10:00 AM - 12:56 PM

This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...

WED
September
9
4:00 PM - 6:57 PM

Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...

THU
September
10
12:00 PM - 2:55 PM

This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...

FRI
September
11
9:00 AM - 9:59 AM

Certificates of insurance have become much more than a “snapshot” of insurance coverage.  They have become very complex forms with many requirements arising out of client contracts.  They have also become a source of E&O claims for insurance ...

FRI
September
11
9:00 AM - 9:56 AM

This one-hour course provides a foundational understanding of the National Flood Insurance Program (NFIP). Agents will gain essential knowledge of flood policy rating, claims handling, and marketing strategies to better educate and serve their ...

FRI
September
11
10:00 AM - 11:00 AM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

FRI
September
11
12:00 PM - 2:55 PM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

FRI
September
11
1:00 PM - 2:07 PM

This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...

FRI
September
11
3:00 PM - 5:16 PM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

MON
September
14
8:00 AM - 10:07 AM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

MON
September
14
9:00 AM - 11:59 AM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

MON
September
14
10:00 AM - 11:57 AM

This class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal lines or / ...

MON
September
14
11:00 AM - 11:58 AM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

MON
September
14
12:00 PM - 12:57 PM

This course will discuss a four car accident which resulted in multiple fatalities.  Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss.  Click here to register

MON
September
14
12:00 PM - 1:08 PM

This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...

MON
September
14
1:00 PM - 2:55 PM

This course addresses aspects of the emerging sharing economy’s use of personal autos and homes.  It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond.  There is also a brief ...

MON
September
14
2:00 PM - 4:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

MON
September
14
3:00 PM - 5:57 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

TUE
September
15
9:00 AM - 1:00 PM

Join us for another FREE virtual Member CE Day with Rick Pitts and Dustin Miller ($100 non-member). A fast-paced review of current events, trends, and issues of interest to insurance producers in Kentucky.    This is a 4hr CE ...

Register
WED
September
16
8:00 AM - 10:07 AM

This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis.  The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...

WED
September
16
9:00 AM - 10:08 AM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

WED
September
16
10:00 AM - 11:03 AM

This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register

WED
September
16
12:00 PM - 2:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

WED
September
16
12:00 PM - 1:55 PM

This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...

WED
September
16
12:00 PM - 2:07 PM

The theme is simple; the cases and principles are not.  This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so.  After a brief introduction, the seminar will involve presenting ...

WED
September
16
2:00 PM - 4:05 PM

This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...

WED
September
16
3:00 PM - 5:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

WED
September
16
3:00 PM - 5:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

THU
September
17
9:00 AM - 10:46 AM

Items which move present substantial risk to our clients.  Whether an item is mobile under its own power or is provided mobility via another method, the exposures are real and dramatic.  This presentation will address the exposures associated with ...

THU
September
17
11:00 AM - 2:01 PM

How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...

THU
September
17
11:00 AM - 12:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

THU
September
17
12:00 PM - 12:58 PM

This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...

THU
September
17
1:00 PM - 2:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

THU
September
17
3:00 PM - 5:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

THU
September
17
3:00 PM - 5:57 PM

This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...

FRI
September
18
9:00 AM - 10:56 AM

We begin our journey by asking one important question – do you have the “right stuff” to be an Ultimate Account Manager? Just like any other profession, some are called to it because their natural style, traits and abilities are well aligned with ...

FRI
September
18
9:00 AM - 10:55 AM

Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...

FRI
September
18
12:00 PM - 1:57 PM

For the first time in American history, there are as many as five different generations in the workplace. You might think that’s a good thing, since we have previously talked about the talent shortage facing the industry. And it is a good thing, but ...

FRI
September
18
1:00 PM - 3:05 PM

In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...

FRI
September
18
3:00 PM - 4:56 PM

Independent insurance agents are at their best when they assist their clients in making sound risk management decisions. In order to do so, you need to have a fundamental understanding of the risk management process. The steps in the risk management ...

FRI
September
18
3:00 PM - 5:57 PM

This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register

MON
September
21
9:00 AM - 10:57 AM

Many organizations today have initiatives supporting diversity and inclusion. Quite frankly, independent agencies have not always led the way when it comes to embracing these concepts and taking the necessary steps to ensure they are more than just ...

MON
September
21
9:00 AM - 11:58 AM

This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...

MON
September
21
12:00 PM - 3:13 PM

For instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...

MON
September
21
12:00 PM - 1:57 PM

Three or four decades ago, about 1 in 25 agencies could expect to have an E&O claim, and up until that time there were few, if any, claims paid in excess of $300,000. A typical deductible for agency E&O coverage was $2,500 to $5,000. Today, one in ...

MON
September
21
2:00 PM - 5:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

MON
September
21
3:00 PM - 4:57 PM

Do you remember your first couple of days in the insurance business? If it was like most, you probably didn’t understand much of what was being said. Unlike producers, most Account Managers didn’t get the benefit of attending a formalized training ...

TUE
September
22
9:00 AM - 11:01 AM

Federal income taxes are at their lowest point in many years. With the National Debt over $30 Trillion a rise in taxes is imminent. This presentation shows way to create tax free money for the future. It emphasizes both the Individual Roth IRA and the ...

TUE
September
22
1:00 PM - 4:11 PM

This course is designed for Kentucky agents.  Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. Included also will be the ...

WED
September
23
8:00 AM - 11:07 AM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

WED
September
23
9:00 AM - 10:57 AM

This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...

WED
September
23
12:00 PM - 3:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

WED
September
23
12:00 PM - 1:57 PM

ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...

WED
September
23
2:00 PM - 4:56 PM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

WED
September
23
3:00 PM - 3:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

WED
September
23
3:00 PM - 5:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

THU
September
24
10:00 AM - 12:57 PM

Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...

THU
September
24
12:00 PM - 3:54 PM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

THU
September
24
12:00 PM - 3:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

THU
September
24
1:00 PM - 3:56 PM

This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...

FRI
September
25
10:00 AM - 11:58 AM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

FRI
September
25
3:00 PM - 5:55 PM

This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...

MON
September
28
9:00 AM - 11:16 AM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

MON
September
28
11:00 AM - 11:59 AM

Certificates of insurance have become much more than a “snapshot” of insurance coverage.  They have become very complex forms with many requirements arising out of client contracts.  They have also become a source of E&O claims for insurance ...

MON
September
28
12:00 PM - 1:00 PM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

MON
September
28
12:00 PM - 12:56 PM

This one-hour course provides a foundational understanding of the National Flood Insurance Program (NFIP). Agents will gain essential knowledge of flood policy rating, claims handling, and marketing strategies to better educate and serve their ...

MON
September
28
2:00 PM - 4:55 PM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

MON
September
28
3:00 PM - 4:07 PM

This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...

TUE
September
29
9:00 AM - 11:57 AM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

TUE
September
29
12:00 PM - 2:59 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

TUE
September
29
1:00 PM - 1:58 PM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

WED
September
30
8:00 AM - 10:08 AM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

WED
September
30
10:00 AM - 12:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

WED
September
30
12:00 PM - 1:57 PM

This class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal lines or / ...

WED
September
30
2:00 PM - 3:08 PM

This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...

WED
September
30
3:00 PM - 3:57 PM

This course will discuss a four car accident which resulted in multiple fatalities.  Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss.  Click here to register

WED
September
30
3:00 PM - 4:55 PM

This course addresses aspects of the emerging sharing economy’s use of personal autos and homes.  It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond.  There is also a brief ...

THU
October
1
8:00 AM - 9:08 AM

This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...

THU
October
1
9:00 AM - 9:57 AM

This course will discuss a four car accident which resulted in multiple fatalities.  Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss.  Click here to register

THU
October
1
9:00 AM - 10:55 AM

This course addresses aspects of the emerging sharing economy’s use of personal autos and homes.  It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond.  There is also a brief ...

THU
October
1
10:00 AM - 12:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

THU
October
1
12:00 PM - 2:57 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

THU
October
1
12:00 PM - 2:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

THU
October
1
2:00 PM - 3:57 PM

This class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal lines or / ...

THU
October
1
3:00 PM - 5:59 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

FRI
October
2
8:00 AM - 10:55 AM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

FRI
October
2
9:00 AM - 10:07 AM

This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...

FRI
October
2
12:00 PM - 2:16 PM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

FRI
October
2
1:00 PM - 1:59 PM

Certificates of insurance have become much more than a “snapshot” of insurance coverage.  They have become very complex forms with many requirements arising out of client contracts.  They have also become a source of E&O claims for insurance ...

FRI
October
2
2:00 PM - 3:00 PM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

FRI
October
2
3:00 PM - 3:56 PM

This one-hour course provides a foundational understanding of the National Flood Insurance Program (NFIP). Agents will gain essential knowledge of flood policy rating, claims handling, and marketing strategies to better educate and serve their ...

MON
October
5
9:00 AM - 12:11 PM

This course is designed for Kentucky agents.  Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. Included also will be the ...

MON
October
5
9:00 AM - 11:55 AM

This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...

MON
October
5
1:00 PM - 2:57 PM

This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...

TUE
October
6
11:00 AM - 1:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

TUE
October
6
1:00 PM - 3:57 PM

Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...

TUE
October
6
1:00 PM - 3:58 PM

This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...

TUE
October
6
2:00 PM - 5:54 PM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

TUE
October
6
3:00 PM - 6:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

WED
October
7
8:00 AM - 10:56 AM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

WED
October
7
9:00 AM - 9:57 AM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

WED
October
7
9:00 AM - 11:01 AM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

WED
October
7
10:00 AM - 1:07 PM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

WED
October
7
2:00 PM - 5:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

WED
October
7
2:00 PM - 3:58 PM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

WED
October
7
3:00 PM - 4:57 PM

ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...

THU
October
8
8:00 AM - 11:07 AM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

THU
October
8
9:00 AM - 10:57 AM

Do you remember your first couple of days in the insurance business? If it was like most, you probably didn’t understand much of what was being said. Unlike producers, most Account Managers didn’t get the benefit of attending a formalized training ...

THU
October
8
11:00 AM - 1:01 PM

Federal income taxes are at their lowest point in many years. With the National Debt over $30 Trillion a rise in taxes is imminent. This presentation shows way to create tax free money for the future. It emphasizes both the Individual Roth IRA and the ...

THU
October
8
12:00 PM - 1:57 PM

Many organizations today have initiatives supporting diversity and inclusion. Quite frankly, independent agencies have not always led the way when it comes to embracing these concepts and taking the necessary steps to ensure they are more than just ...

THU
October
8
1:00 PM - 2:00 PM

1-hour FREE CE course (KY only). Hosted by Brad Wilson, Kentucky Department of Insurance Program Manager. Brad will discuss the key features of the Strengthen Kentucky Homes Program, which rolled out March 2026. This is a must attend webinar for anyone ...

Register
THU
October
8
3:00 PM - 6:13 PM

For instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...

THU
October
8
3:00 PM - 4:57 PM

Three or four decades ago, about 1 in 25 agencies could expect to have an E&O claim, and up until that time there were few, if any, claims paid in excess of $300,000. A typical deductible for agency E&O coverage was $2,500 to $5,000. Today, one in ...

FRI
October
9
9:00 AM - 10:56 AM

Independent insurance agents are at their best when they assist their clients in making sound risk management decisions. In order to do so, you need to have a fundamental understanding of the risk management process. The steps in the risk management ...

FRI
October
9
12:00 PM - 1:56 PM

We begin our journey by asking one important question – do you have the “right stuff” to be an Ultimate Account Manager? Just like any other profession, some are called to it because their natural style, traits and abilities are well aligned with ...

FRI
October
9
3:00 PM - 4:57 PM

For the first time in American history, there are as many as five different generations in the workplace. You might think that’s a good thing, since we have previously talked about the talent shortage facing the industry. And it is a good thing, but ...

MON
October
12
11:00 AM - 12:46 PM

Items which move present substantial risk to our clients.  Whether an item is mobile under its own power or is provided mobility via another method, the exposures are real and dramatic.  This presentation will address the exposures associated with ...

MON
October
12
11:00 AM - 11:58 AM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

MON
October
12
1:00 PM - 2:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

MON
October
12
3:00 PM - 3:58 PM

This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...

MON
October
12
3:00 PM - 4:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

TUE
October
13
8:00 AM - 10:05 AM

This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...

TUE
October
13
9:00 AM - 11:04 AM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

TUE
October
13
9:00 AM - 11:58 AM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

TUE
October
13
10:00 AM - 12:07 PM

This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis.  The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...

TUE
October
13
12:00 PM - 1:08 PM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

TUE
October
13
12:00 PM - 1:03 PM

This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register

TUE
October
13
2:00 PM - 4:07 PM

The theme is simple; the cases and principles are not.  This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so.  After a brief introduction, the seminar will involve presenting ...

TUE
October
13
3:00 PM - 5:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

TUE
October
13
3:00 PM - 4:55 PM

This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...

WED
October
14
10:00 AM - 12:56 PM

This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...

THU
October
15
9:00 AM - 11:57 AM

This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...

THU
October
15
1:00 PM - 4:01 PM

How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...

THU
October
15
3:00 PM - 5:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

FRI
October
16
9:00 AM - 11:57 AM

This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register

FRI
October
16
11:00 AM - 2:11 PM

This course is designed for Kentucky agents.  Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. Included also will be the ...

FRI
October
16
11:00 AM - 12:55 PM

Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...

FRI
October
16
3:00 PM - 5:05 PM

In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...

MON
October
19
8:00 AM - 9:57 AM

This class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal lines or / ...

MON
October
19
9:00 AM - 11:59 AM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

MON
October
19
9:00 AM - 11:58 AM

This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...

MON
October
19
10:00 AM - 11:08 AM

This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...

MON
October
19
11:00 AM - 12:55 PM

This course addresses aspects of the emerging sharing economy’s use of personal autos and homes.  It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond.  There is also a brief ...

MON
October
19
12:00 PM - 12:57 PM

This course will discuss a four car accident which resulted in multiple fatalities.  Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss.  Click here to register

MON
October
19
12:00 PM - 2:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

MON
October
19
2:00 PM - 4:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

MON
October
19
3:00 PM - 5:57 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

TUE
October
20
8:00 AM - 9:00 AM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

TUE
October
20
9:00 AM - 9:56 AM

This one-hour course provides a foundational understanding of the National Flood Insurance Program (NFIP). Agents will gain essential knowledge of flood policy rating, claims handling, and marketing strategies to better educate and serve their ...

TUE
October
20
10:00 AM - 12:55 PM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

TUE
October
20
11:00 AM - 12:07 PM

This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...

TUE
October
20
3:00 PM - 3:59 PM

Certificates of insurance have become much more than a “snapshot” of insurance coverage.  They have become very complex forms with many requirements arising out of client contracts.  They have also become a source of E&O claims for insurance ...

TUE
October
20
3:00 PM - 5:16 PM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

WED
October
21
12:00 PM - 2:55 PM

This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...

THU
October
22
9:00 AM - 12:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

THU
October
22
1:00 PM - 3:56 PM

This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...

THU
October
22
4:00 PM - 6:57 PM

Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...

THU
October
22
4:00 PM - 7:54 PM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

FRI
October
23
9:00 AM - 10:57 AM

ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...

FRI
October
23
10:00 AM - 12:56 PM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

FRI
October
23
12:00 PM - 12:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

FRI
October
23
12:00 PM - 2:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

FRI
October
23
12:00 PM - 3:07 PM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

FRI
October
23
4:00 PM - 7:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

MON
October
26
9:00 AM - 12:13 PM

For instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...

MON
October
26
9:00 AM - 10:57 AM

Three or four decades ago, about 1 in 25 agencies could expect to have an E&O claim, and up until that time there were few, if any, claims paid in excess of $300,000. A typical deductible for agency E&O coverage was $2,500 to $5,000. Today, one in ...

MON
October
26
10:00 AM - 1:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

MON
October
26
12:00 PM - 1:57 PM

Do you remember your first couple of days in the insurance business? If it was like most, you probably didn’t understand much of what was being said. Unlike producers, most Account Managers didn’t get the benefit of attending a formalized training ...

MON
October
26
1:00 PM - 3:01 PM

Federal income taxes are at their lowest point in many years. With the National Debt over $30 Trillion a rise in taxes is imminent. This presentation shows way to create tax free money for the future. It emphasizes both the Individual Roth IRA and the ...

MON
October
26
3:00 PM - 4:57 PM

Many organizations today have initiatives supporting diversity and inclusion. Quite frankly, independent agencies have not always led the way when it comes to embracing these concepts and taking the necessary steps to ensure they are more than just ...

TUE
October
27
9:00 AM - 10:57 AM

For the first time in American history, there are as many as five different generations in the workplace. You might think that’s a good thing, since we have previously talked about the talent shortage facing the industry. And it is a good thing, but ...

TUE
October
27
9:00 AM - 11:05 AM

In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...

TUE
October
27
11:00 AM - 1:57 PM

This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register

TUE
October
27
12:00 PM - 1:56 PM

Independent insurance agents are at their best when they assist their clients in making sound risk management decisions. In order to do so, you need to have a fundamental understanding of the risk management process. The steps in the risk management ...

TUE
October
27
1:00 PM - 2:55 PM

Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...

TUE
October
27
1:00 PM - 1:58 PM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

TUE
October
27
3:00 PM - 4:56 PM

We begin our journey by asking one important question – do you have the “right stuff” to be an Ultimate Account Manager? Just like any other profession, some are called to it because their natural style, traits and abilities are well aligned with ...

WED
October
28
9:00 AM - 9:58 AM

This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...

WED
October
28
9:00 AM - 10:57 AM

This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...

WED
October
28
9:00 AM - 10:55 AM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

WED
October
28
11:00 AM - 1:57 PM

This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...

WED
October
28
1:00 PM - 2:46 PM

Items which move present substantial risk to our clients.  Whether an item is mobile under its own power or is provided mobility via another method, the exposures are real and dramatic.  This presentation will address the exposures associated with ...

WED
October
28
3:00 PM - 6:01 PM

How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...

WED
October
28
3:00 PM - 4:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

THU
October
29
8:00 AM - 10:07 AM

The theme is simple; the cases and principles are not.  This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so.  After a brief introduction, the seminar will involve presenting ...

THU
October
29
9:00 AM - 11:59 AM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

THU
October
29
9:00 AM - 10:55 AM

This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...

THU
October
29
10:00 AM - 12:05 PM

This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...

THU
October
29
12:00 PM - 2:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

THU
October
29
12:00 PM - 2:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

THU
October
29
12:00 PM - 2:07 PM

This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis.  The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...

THU
October
29
2:00 PM - 3:03 PM

This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register

THU
October
29
3:00 PM - 4:08 PM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

FRI
October
30
10:00 AM - 11:58 AM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

MON
November
2
10:00 AM - 12:57 PM

Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...

MON
November
2
10:00 AM - 1:54 PM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

MON
November
2
12:00 PM - 3:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

MON
November
2
1:00 PM - 2:57 PM

This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...

TUE
November
3
11:00 AM - 1:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

TUE
November
3
1:00 PM - 3:58 PM

This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...

TUE
November
3
3:00 PM - 5:55 PM

This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...

WED
November
4
9:00 AM - 9:59 AM

Certificates of insurance have become much more than a “snapshot” of insurance coverage.  They have become very complex forms with many requirements arising out of client contracts.  They have also become a source of E&O claims for insurance ...

WED
November
4
9:00 AM - 11:16 AM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

WED
November
4
10:00 AM - 11:00 AM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

WED
November
4
12:00 PM - 2:55 PM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

WED
November
4
12:00 PM - 12:56 PM

This one-hour course provides a foundational understanding of the National Flood Insurance Program (NFIP). Agents will gain essential knowledge of flood policy rating, claims handling, and marketing strategies to better educate and serve their ...

WED
November
4
1:00 PM - 2:07 PM

This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...

WED
November
4
2:00 PM - 3:58 PM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

THU
November
5
8:00 AM - 10:07 AM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

THU
November
5
9:00 AM - 11:57 AM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

THU
November
5
10:00 AM - 11:57 AM

This class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal lines or / ...

THU
November
5
12:00 PM - 2:59 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

THU
November
5
12:00 PM - 1:08 PM

This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...

THU
November
5
1:00 PM - 2:55 PM

This course addresses aspects of the emerging sharing economy’s use of personal autos and homes.  It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond.  There is also a brief ...

THU
November
5
2:00 PM - 4:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

THU
November
5
3:00 PM - 3:57 PM

This course will discuss a four car accident which resulted in multiple fatalities.  Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss.  Click here to register

FRI
November
6
8:00 AM - 9:03 AM

This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register

FRI
November
6
9:00 AM - 10:08 AM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

FRI
November
6
10:00 AM - 12:07 PM

The theme is simple; the cases and principles are not.  This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so.  After a brief introduction, the seminar will involve presenting ...

FRI
November
6
12:00 PM - 2:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

FRI
November
6
12:00 PM - 1:55 PM

This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...

FRI
November
6
12:00 PM - 2:05 PM

This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...

FRI
November
6
2:00 PM - 4:07 PM

This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis.  The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...

FRI
November
6
3:00 PM - 5:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

FRI
November
6
3:00 PM - 5:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

MON
November
9
9:00 AM - 12:01 PM

How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...

MON
November
9
9:00 AM - 10:56 AM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

MON
November
9
11:00 AM - 11:58 AM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

MON
November
9
11:00 AM - 12:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

MON
November
9
12:00 PM - 12:58 PM

This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...

MON
November
9
1:00 PM - 3:57 PM

This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...

MON
November
9
3:00 PM - 4:46 PM

Items which move present substantial risk to our clients.  Whether an item is mobile under its own power or is provided mobility via another method, the exposures are real and dramatic.  This presentation will address the exposures associated with ...

TUE
November
10
9:00 AM - 10:56 AM

We begin our journey by asking one important question – do you have the “right stuff” to be an Ultimate Account Manager? Just like any other profession, some are called to it because their natural style, traits and abilities are well aligned with ...

TUE
November
10
11:00 AM - 1:05 PM

In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...

TUE
November
10
12:00 PM - 1:57 PM

For the first time in American history, there are as many as five different generations in the workplace. You might think that’s a good thing, since we have previously talked about the talent shortage facing the industry. And it is a good thing, but ...

TUE
November
10
1:00 PM - 3:57 PM

This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register

TUE
November
10
3:00 PM - 4:56 PM

Independent insurance agents are at their best when they assist their clients in making sound risk management decisions. In order to do so, you need to have a fundamental understanding of the risk management process. The steps in the risk management ...

TUE
November
10
3:00 PM - 4:55 PM

Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...

WED
November
11
9:00 AM - 10:57 AM

Many organizations today have initiatives supporting diversity and inclusion. Quite frankly, independent agencies have not always led the way when it comes to embracing these concepts and taking the necessary steps to ensure they are more than just ...

WED
November
11
10:00 AM - 12:56 PM

This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...

WED
November
11
12:00 PM - 3:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

WED
November
11
12:00 PM - 3:13 PM

For instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...

WED
November
11
12:00 PM - 1:57 PM

Three or four decades ago, about 1 in 25 agencies could expect to have an E&O claim, and up until that time there were few, if any, claims paid in excess of $300,000. A typical deductible for agency E&O coverage was $2,500 to $5,000. Today, one in ...

WED
November
11
3:00 PM - 4:57 PM

Do you remember your first couple of days in the insurance business? If it was like most, you probably didn’t understand much of what was being said. Unlike producers, most Account Managers didn’t get the benefit of attending a formalized training ...

WED
November
11
3:00 PM - 5:01 PM

Federal income taxes are at their lowest point in many years. With the National Debt over $30 Trillion a rise in taxes is imminent. This presentation shows way to create tax free money for the future. It emphasizes both the Individual Roth IRA and the ...

THU
November
12
10:00 AM - 1:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

THU
November
12
12:00 PM - 2:56 PM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

THU
November
12
12:00 PM - 1:57 PM

ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...

THU
November
12
2:00 PM - 5:07 PM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

THU
November
12
3:00 PM - 3:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

THU
November
12
3:00 PM - 5:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

FRI
November
13
1:00 PM - 4:11 PM

This course is designed for Kentucky agents.  Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. Included also will be the ...

MON
November
16
9:00 AM - 11:55 AM

This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...

MON
November
16
9:00 AM - 11:58 AM

This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...

TUE
November
17
12:00 PM - 3:54 PM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

TUE
November
17
1:00 PM - 3:57 PM

Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...

TUE
November
17
3:00 PM - 6:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

WED
November
18
8:00 AM - 10:08 AM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

WED
November
18
9:00 AM - 9:57 AM

This course will discuss a four car accident which resulted in multiple fatalities.  Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss.  Click here to register

WED
November
18
10:00 AM - 12:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

WED
November
18
12:00 PM - 2:57 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

WED
November
18
12:00 PM - 1:57 PM

This class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal lines or / ...

WED
November
18
2:00 PM - 3:08 PM

This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...

WED
November
18
3:00 PM - 5:59 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

WED
November
18
3:00 PM - 4:55 PM

This course addresses aspects of the emerging sharing economy’s use of personal autos and homes.  It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond.  There is also a brief ...

THU
November
19
11:00 AM - 11:59 AM

Certificates of insurance have become much more than a “snapshot” of insurance coverage.  They have become very complex forms with many requirements arising out of client contracts.  They have also become a source of E&O claims for insurance ...

THU
November
19
12:00 PM - 1:00 PM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

THU
November
19
12:00 PM - 2:16 PM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

THU
November
19
1:00 PM - 3:56 PM

This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...

THU
November
19
2:00 PM - 4:55 PM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

THU
November
19
3:00 PM - 4:07 PM

This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...

THU
November
19
3:00 PM - 5:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

THU
November
19
3:00 PM - 3:56 PM

This one-hour course provides a foundational understanding of the National Flood Insurance Program (NFIP). Agents will gain essential knowledge of flood policy rating, claims handling, and marketing strategies to better educate and serve their ...

FRI
November
20
9:00 AM - 10:46 AM

Items which move present substantial risk to our clients.  Whether an item is mobile under its own power or is provided mobility via another method, the exposures are real and dramatic.  This presentation will address the exposures associated with ...

FRI
November
20
10:00 AM - 11:58 AM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

FRI
November
20
11:00 AM - 2:01 PM

How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...

FRI
November
20
11:00 AM - 12:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

FRI
November
20
1:00 PM - 2:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

FRI
November
20
3:00 PM - 3:58 PM

This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...

FRI
November
20
3:00 PM - 5:57 PM

This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...

MON
November
23
8:00 AM - 10:07 AM

This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis.  The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...

MON
November
23
9:00 AM - 11:04 AM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

MON
November
23
9:00 AM - 11:58 AM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

MON
November
23
9:00 AM - 12:11 PM

This course is designed for Kentucky agents.  Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. Included also will be the ...

MON
November
23
10:00 AM - 11:03 AM

This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register

MON
November
23
12:00 PM - 1:08 PM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

MON
November
23
12:00 PM - 2:07 PM

The theme is simple; the cases and principles are not.  This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so.  After a brief introduction, the seminar will involve presenting ...

MON
November
23
2:00 PM - 4:05 PM

This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...

MON
November
23
3:00 PM - 4:55 PM

This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...

MON
November
23
3:00 PM - 5:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

TUE
November
24
9:00 AM - 10:57 AM

Do you remember your first couple of days in the insurance business? If it was like most, you probably didn’t understand much of what was being said. Unlike producers, most Account Managers didn’t get the benefit of attending a formalized training ...

TUE
November
24
9:00 AM - 11:01 AM

Federal income taxes are at their lowest point in many years. With the National Debt over $30 Trillion a rise in taxes is imminent. This presentation shows way to create tax free money for the future. It emphasizes both the Individual Roth IRA and the ...

TUE
November
24
12:00 PM - 1:57 PM

Many organizations today have initiatives supporting diversity and inclusion. Quite frankly, independent agencies have not always led the way when it comes to embracing these concepts and taking the necessary steps to ensure they are more than just ...

TUE
November
24
1:00 PM - 1:58 PM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

TUE
November
24
2:00 PM - 5:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

TUE
November
24
3:00 PM - 6:13 PM

For instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...

TUE
November
24
3:00 PM - 4:57 PM

Three or four decades ago, about 1 in 25 agencies could expect to have an E&O claim, and up until that time there were few, if any, claims paid in excess of $300,000. A typical deductible for agency E&O coverage was $2,500 to $5,000. Today, one in ...

WED
November
25
9:00 AM - 10:56 AM

Independent insurance agents are at their best when they assist their clients in making sound risk management decisions. In order to do so, you need to have a fundamental understanding of the risk management process. The steps in the risk management ...

WED
November
25
9:00 AM - 10:55 AM

Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...

WED
November
25
9:00 AM - 10:57 AM

This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...

WED
November
25
12:00 PM - 1:56 PM

We begin our journey by asking one important question – do you have the “right stuff” to be an Ultimate Account Manager? Just like any other profession, some are called to it because their natural style, traits and abilities are well aligned with ...

WED
November
25
1:00 PM - 3:05 PM

In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...

WED
November
25
3:00 PM - 4:57 PM

For the first time in American history, there are as many as five different generations in the workplace. You might think that’s a good thing, since we have previously talked about the talent shortage facing the industry. And it is a good thing, but ...

WED
November
25
3:00 PM - 5:57 PM

This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register

MON
November
30
8:00 AM - 11:07 AM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

MON
November
30
9:00 AM - 9:57 AM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

MON
November
30
9:00 AM - 11:01 AM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

MON
November
30
12:00 PM - 3:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

MON
November
30
2:00 PM - 4:56 PM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

MON
November
30
3:00 PM - 4:57 PM

ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...

TUE
December
1
8:00 AM - 10:56 AM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

TUE
December
1
9:00 AM - 10:57 AM

ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...

TUE
December
1
10:00 AM - 1:07 PM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

TUE
December
1
11:00 AM - 1:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

TUE
December
1
12:00 PM - 12:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

TUE
December
1
12:00 PM - 2:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

TUE
December
1
1:00 PM - 3:58 PM

This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...

TUE
December
1
1:00 PM - 2:00 PM

A valuation isn’t just a number—it’s a strategic tool. Learn how to use your agency’s value to make informed growth decisions. This FREE 1-hour webinar is hosted by Carey Wallace, Founder and CEO of Agency Focus and co-host of Insurance Refocused ...

Register
TUE
December
1
2:00 PM - 5:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

WED
December
2
8:00 AM - 11:07 AM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

WED
December
2
9:00 AM - 12:13 PM

For instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...

WED
December
2
9:00 AM - 10:57 AM

Three or four decades ago, about 1 in 25 agencies could expect to have an E&O claim, and up until that time there were few, if any, claims paid in excess of $300,000. A typical deductible for agency E&O coverage was $2,500 to $5,000. Today, one in ...

WED
December
2
11:00 AM - 1:01 PM

Federal income taxes are at their lowest point in many years. With the National Debt over $30 Trillion a rise in taxes is imminent. This presentation shows way to create tax free money for the future. It emphasizes both the Individual Roth IRA and the ...

WED
December
2
12:00 PM - 1:57 PM

Do you remember your first couple of days in the insurance business? If it was like most, you probably didn’t understand much of what was being said. Unlike producers, most Account Managers didn’t get the benefit of attending a formalized training ...

WED
December
2
2:00 PM - 3:58 PM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

WED
December
2
3:00 PM - 4:57 PM

Many organizations today have initiatives supporting diversity and inclusion. Quite frankly, independent agencies have not always led the way when it comes to embracing these concepts and taking the necessary steps to ensure they are more than just ...

THU
December
3
9:00 AM - 10:57 AM

For the first time in American history, there are as many as five different generations in the workplace. You might think that’s a good thing, since we have previously talked about the talent shortage facing the industry. And it is a good thing, but ...

THU
December
3
9:00 AM - 11:57 AM

This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register

THU
December
3
11:00 AM - 12:55 PM

Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...

THU
December
3
12:00 PM - 1:56 PM

Independent insurance agents are at their best when they assist their clients in making sound risk management decisions. In order to do so, you need to have a fundamental understanding of the risk management process. The steps in the risk management ...

THU
December
3
3:00 PM - 4:56 PM

We begin our journey by asking one important question – do you have the “right stuff” to be an Ultimate Account Manager? Just like any other profession, some are called to it because their natural style, traits and abilities are well aligned with ...

THU
December
3
3:00 PM - 5:05 PM

In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...

FRI
December
4
9:00 AM - 9:58 AM

This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...

FRI
December
4
9:00 AM - 11:57 AM

This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...

FRI
December
4
11:00 AM - 12:46 PM

Items which move present substantial risk to our clients.  Whether an item is mobile under its own power or is provided mobility via another method, the exposures are real and dramatic.  This presentation will address the exposures associated with ...

FRI
December
4
1:00 PM - 4:01 PM

How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...

FRI
December
4
1:00 PM - 2:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

FRI
December
4
3:00 PM - 4:55 PM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

MON
December
7
8:00 AM - 10:05 AM

This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...

MON
December
7
9:00 AM - 10:55 AM

This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...

MON
December
7
9:00 AM - 11:59 AM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

MON
December
7
10:00 AM - 12:07 PM

This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis.  The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...

MON
December
7
12:00 PM - 2:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

MON
December
7
12:00 PM - 1:03 PM

This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register

MON
December
7
12:00 PM - 2:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

MON
December
7
1:00 PM - 2:57 PM

This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...

MON
December
7
2:00 PM - 4:07 PM

The theme is simple; the cases and principles are not.  This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so.  After a brief introduction, the seminar will involve presenting ...

MON
December
7
3:00 PM - 4:08 PM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

TUE
December
8
8:00 AM - 9:08 AM

This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...

TUE
December
8
9:00 AM - 11:59 AM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

TUE
December
8
10:00 AM - 12:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

TUE
December
8
12:00 PM - 12:57 PM

This course will discuss a four car accident which resulted in multiple fatalities.  Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss.  Click here to register

TUE
December
8
12:00 PM - 2:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

TUE
December
8
2:00 PM - 3:57 PM

This class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal lines or / ...

TUE
December
8
3:00 PM - 5:57 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

WED
December
9
8:00 AM - 10:55 AM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

WED
December
9
9:00 AM - 10:07 AM

This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...

WED
December
9
9:00 AM - 9:56 AM

This one-hour course provides a foundational understanding of the National Flood Insurance Program (NFIP). Agents will gain essential knowledge of flood policy rating, claims handling, and marketing strategies to better educate and serve their ...

WED
December
9
10:00 AM - 12:56 PM

This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...

WED
December
9
1:00 PM - 1:59 PM

Certificates of insurance have become much more than a “snapshot” of insurance coverage.  They have become very complex forms with many requirements arising out of client contracts.  They have also become a source of E&O claims for insurance ...

WED
December
9
2:00 PM - 3:00 PM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

WED
December
9
3:00 PM - 5:16 PM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

THU
December
10
12:00 PM - 2:55 PM

This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...

FRI
December
11
9:00 AM - 12:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

FRI
December
11
2:00 PM - 5:54 PM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

FRI
December
11
4:00 PM - 6:57 PM

Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...

MON
December
14
9:00 AM - 10:55 AM

This course addresses aspects of the emerging sharing economy’s use of personal autos and homes.  It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond.  There is also a brief ...

MON
December
14
11:00 AM - 2:11 PM

This course is designed for Kentucky agents.  Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. Included also will be the ...

MON
December
14
11:00 AM - 11:58 AM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

WED
December
16
10:00 AM - 12:56 PM

This seminar is in three parts.  The first addresses the corporate law principles that govern the standard of care for directors and officers.  Simply put, what is the nature of the underlying liability that we are seeking to insure?  After this, the ...

WED
December
16
12:00 PM - 1:57 PM

ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...

WED
December
16
12:00 PM - 3:07 PM

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers ...

WED
December
16
3:00 PM - 3:57 PM

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...

WED
December
16
3:00 PM - 5:01 PM

Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...

WED
December
16
4:00 PM - 7:36 PM

Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...

THU
December
17
9:00 AM - 10:57 AM

Many organizations today have initiatives supporting diversity and inclusion. Quite frankly, independent agencies have not always led the way when it comes to embracing these concepts and taking the necessary steps to ensure they are more than just ...

THU
December
17
10:00 AM - 1:07 PM

Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession.  Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice.  Dr. Robert ...

THU
December
17
12:00 PM - 1:57 PM

Three or four decades ago, about 1 in 25 agencies could expect to have an E&O claim, and up until that time there were few, if any, claims paid in excess of $300,000. A typical deductible for agency E&O coverage was $2,500 to $5,000. Today, one in ...

THU
December
17
12:00 PM - 3:13 PM

For instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...

THU
December
17
1:00 PM - 3:01 PM

Federal income taxes are at their lowest point in many years. With the National Debt over $30 Trillion a rise in taxes is imminent. This presentation shows way to create tax free money for the future. It emphasizes both the Individual Roth IRA and the ...

THU
December
17
3:00 PM - 4:57 PM

Do you remember your first couple of days in the insurance business? If it was like most, you probably didn’t understand much of what was being said. Unlike producers, most Account Managers didn’t get the benefit of attending a formalized training ...

THU
December
17
3:00 PM - 5:00 PM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...

FRI
December
18
9:00 AM - 11:05 AM

In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...

FRI
December
18
9:00 AM - 10:56 AM

We begin our journey by asking one important question – do you have the “right stuff” to be an Ultimate Account Manager? Just like any other profession, some are called to it because their natural style, traits and abilities are well aligned with ...

FRI
December
18
11:00 AM - 1:57 PM

This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register

FRI
December
18
12:00 PM - 1:57 PM

For the first time in American history, there are as many as five different generations in the workplace. You might think that’s a good thing, since we have previously talked about the talent shortage facing the industry. And it is a good thing, but ...

FRI
December
18
1:00 PM - 2:55 PM

Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...

FRI
December
18
3:00 PM - 4:56 PM

Independent insurance agents are at their best when they assist their clients in making sound risk management decisions. In order to do so, you need to have a fundamental understanding of the risk management process. The steps in the risk management ...

MON
December
21
9:00 AM - 11:58 AM

This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...

MON
December
21
9:00 AM - 10:55 AM

U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...

MON
December
21
11:00 AM - 1:57 PM

This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...

MON
December
21
12:00 PM - 12:58 PM

This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...

MON
December
21
1:00 PM - 2:46 PM

Items which move present substantial risk to our clients.  Whether an item is mobile under its own power or is provided mobility via another method, the exposures are real and dramatic.  This presentation will address the exposures associated with ...

MON
December
21
3:00 PM - 6:01 PM

How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...

MON
December
21
3:00 PM - 4:56 PM

Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...

TUE
December
22
8:00 AM - 10:07 AM

The theme is simple; the cases and principles are not.  This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so.  After a brief introduction, the seminar will involve presenting ...

TUE
December
22
9:00 AM - 10:08 AM

This seminar begins with a “big picture” look at Artificial Intelligence.  Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...

TUE
December
22
10:00 AM - 12:05 PM

This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...

TUE
December
22
12:00 PM - 1:55 PM

This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...

TUE
December
22
12:00 PM - 2:59 PM

Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...

TUE
December
22
12:00 PM - 2:07 PM

This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis.  The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...

TUE
December
22
1:00 PM - 4:11 PM

This course is designed for Kentucky agents.  Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. Included also will be the ...

TUE
December
22
2:00 PM - 3:03 PM

This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register

TUE
December
22
3:00 PM - 5:04 PM

This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment.  Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...

TUE
December
22
3:00 PM - 5:58 PM

Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...

WED
December
23
8:00 AM - 9:57 AM

This class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal lines or / ...

WED
December
23
9:00 AM - 11:57 AM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...

WED
December
23
9:00 AM - 10:57 AM

This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...

WED
December
23
10:00 AM - 11:08 AM

This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...

WED
December
23
11:00 AM - 12:55 PM

This course addresses aspects of the emerging sharing economy’s use of personal autos and homes.  It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond.  There is also a brief ...

WED
December
23
12:00 PM - 2:08 PM

This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...

WED
December
23
12:00 PM - 2:59 PM

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...

WED
December
23
2:00 PM - 4:07 PM

This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...

WED
December
23
3:00 PM - 3:57 PM

This course will discuss a four car accident which resulted in multiple fatalities.  Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss.  Click here to register

MON
December
28
8:00 AM - 9:00 AM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

MON
December
28
9:00 AM - 11:16 AM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

MON
December
28
10:00 AM - 12:55 PM

For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...

MON
December
28
11:00 AM - 12:07 PM

This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...

MON
December
28
12:00 PM - 12:56 PM

This one-hour course provides a foundational understanding of the National Flood Insurance Program (NFIP). Agents will gain essential knowledge of flood policy rating, claims handling, and marketing strategies to better educate and serve their ...

MON
December
28
3:00 PM - 3:59 PM

Certificates of insurance have become much more than a “snapshot” of insurance coverage.  They have become very complex forms with many requirements arising out of client contracts.  They have also become a source of E&O claims for insurance ...

TUE
December
29
1:00 PM - 1:58 PM

This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...

TUE
December
29
3:00 PM - 5:55 PM

This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...

WED
December
30
10:00 AM - 12:57 PM

Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...

WED
December
30
10:00 AM - 11:58 AM

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...

WED
December
30
12:00 PM - 3:00 PM

This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...

WED
December
30
1:00 PM - 3:56 PM

This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...

WED
December
30
4:00 PM - 7:54 PM

In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...

Powered By GrowthZone